Academy of Global Business Training

Units of Competency for Certificate III in Financial Services

Core and Elective Units

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FNSINC301

Work effectively in the financial services industry

BSBWHS201

Contribute to health and safety of self and others

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A person using a laptop with icons on it.

BSBWOR203

Work effectively with others

BSBWOR204

Use business technology

A person holding a globe with icons of a building and people.
A woman sitting at a table with a laptop and book.

FNSASIC301

Establish client relationship and analyse needs

FNSASIC302

Develop, present and negotiate client solutions

A laptop with the word webinar on it.
A person is touching an image that says training.

FNSASIC303

Provide advice-First Home Saver Acc Deposit Products & Non-Cash Paymts

BSBITU306

Design and produce business documents

A woman sitting at a table with a laptop and writing.
A man sitting at a table with a laptop.

FNSRTS306

Process customer transactions

BSBCUS301

Deliver and monitor a service to customers

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A woman wearing headphones is writing on paper.

FNSCRD301

Process applications for credit

FNSCRD405

Manage overdue customer accounts

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A light bulb with some wires coming out of it

FNSCUS402

Resolve disputes